general terms and conditions


1. General

1.1 These general terms and conditions apply exclusively to all deliveries and services. With this publication, all previous offers lose their validity.
1.2 Deviations from these terms and conditions, supplementary agreements and ancillary agreements must always be made in writing. The latest version of our general terms and conditions shall apply.
1.3 Our information and offers are subject to change. With regard to technical development and improvement, we reserve the right to make changes.
1.4 Contracts of sale are only concluded through a written order confirmation (email) or the acceptance of the goods by the customer.


2. Prices and terms of payment

2.1 For delivery, the prices at the time of ordering shall apply. The currency is EURO and includes the statutory VAT.
2.2 The customer may only set off such claims that are undisputed or have been legally established.


3. Delivery, dispatch, transfer of risk

3.1 We shall determine the mode of dispatch, the route and the carrier at our discretion - provided that no specific instructions are given by the customer.
3.2 Should an article or service not be available at short notice, we can either offer goods or services of equivalent quality and price, arrange for a subsequent delivery free of charge or withdraw from the contract. (Payments already made will be refunded immediately).
3.3 The recipient should check that the consignment is intact on receipt. Upon receipt of damaged or incomplete deliveries you will receive a replacement immediately.
3.4 In the case of the return of goods, the respective sender shall bear the transport risk and all costs incurred.


4. Right of return/cancellation

4.1 Goods may be returned in their original condition within two weeks. Please keep the receipt as proof that the goods have been properly returned.
4.2 Returns sent freight collect will not be accepted.
4.3 The purchase price minus shipping costs will be refunded if the payment has already been made.


5. Reservation of title

5.1 We reserve the right of ownership to the object of purchase until payment of all claims in full. In the event of unlawful conduct, we shall be entitled to demand the return of the object of sale. If processed, we shall acquire co-ownership of the new item. A right of return is excluded in this case.


6. Warranty / Disclaimer

6.1 Since we do not sell finished products but only individual components, we cannot accept any liability or warranty for the finished device.
6.2 We do not accept liability or warranty for components, unless the problem is due to gross negligence on our part.


7. Privacy

7.1 The data necessary for the business transaction will not be used for advertising, etc. and will not be passed on to third parties.


8. Miscellaneous

8.1 The place of performance and jurisdiction is Arnsberg (Germany).
8.2 German law shall apply. The application of the UN Convention on the international sale of goods of 11.04.1988 is excluded.
8.3 If individual provisions of these GTCs are invalid, the remaining provisions shall continue to be effective.